How we can help

CoreStream’s Incident Management software is an Incident Management Solution for centralising the recording, resolution and reporting of incidents / problems across your organisation, or within a specific division or department.

Features

• Raise incidents / problems.
• Tailor the information gathered depending on the type and severity of the incident.
• Track the progress of incidents through to resolution.
• Create and track actions associated with incidents.
• Assign incidents to the appropriate personnel.
• Comment on incident reports.
• Upload attachments as content for review, or as evidence.
• View real-time reporting of incidents and key information.

Benefits

• Supports all incident / problem types.
• Reduces the time taken to raise and respond to incidents.
• Configurable to customer requirements.
• Historical trending of incidents.
• Provides full control over data privacy.