How we can help
CoreStream’s Incident Management software is an Incident Management Solution for centralising the recording, resolution and reporting of incidents / problems across your organisation, or within a specific division or department.
- Raise incidents / problems.
- Tailor the information gathered depending on the type and severity of the incident.
- Track the progress of incidents through to resolution.
- Create and track actions associated with incidents.
- Assign incidents to the appropriate personnel.
- Comment on incident reports.
- Upload attachments as content for review, or as evidence.
- View real-time reporting of incidents and key information.
- Supports all incident / problem types.
- Reduces the time taken to raise and respond to incidents.
- Configurable to customer requirements.
- Historical trending of incidents.
- Provides full control over data privacy.