Morgan Sindall, like many businesses, had adopted an Excel based approach to risk management. Over time however, increasing demands on the risk management were highlighting that Excel was no longer fit for purpose. They needed a risk management technology that was easy to maintain and operate across multiple locations which could be implemented with minimal disruption to their business.
Their needs were identified as:
- Reduce the time involved in manually inputting and manipulating data across the risk framework.
- The ability to generate risk reports “at the click of a button”.
- Link risk content to individual causes of risk data.
- Replicate the data structure of their existing and mature risk framework.
- Adopt a platform that is intuitive and flexible.
- Sensitively manage a system migration and change process to encourage and drive user adoption.
CoreStream Risk Manager seemed to offer the perfect solution for recording and editing risk data, the dissemination and reporting on risk content and the automation of tasks to ensure users regularly reviewed and updated content. The technology was combined with CoreStream’s professional services to make the implementation and user adoption as seamless as possible.
The flexibility of Risk Manager meant that it could be configured to represent the existing Morgan Sindall risk framework, and so enabling them to link risk content to individual causes of risk, internal controls and outstanding mitigating actions.
A custom download feature was developed to enable Morgan Sindall to export their data into an identical Excel format as was used previously – though users are increasingly using the dashboards to review content.
CoreStream’s professional services were used at every step of the implementation process with the initial phase culminating in user training immediately prior to each division going live.
All Morgan Sindall divisions are now live with Risk Manager and are realising the benefits of managing risk content within a purpose built solution. Risk reports are now available at the click of a button and in the format required, saving users significant manual effort and time.
And CoreStream’s professional services team were able to build out a bespoke training module that enabled users to go live with Risk Manager with just a single one hour training session.
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There are plenty of expensive and complex risk software offerings out there but we wanted a product that was simple to use and intuitive. We quickly appreciated that the CoreStream product was for us and, importantly, one with the potential and flexibility for our users to grow with. Added to this has been CoreStream’s service that, from enquiry to implementation, has been faultless.
Group Head of Audit and Assurance, Morgan Sindall
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