Case Studies

First Utility

The Challenge

First Utility was looking for a solution to manage the dissemination of policy documentation within their growing organisation, including demonstrating links between risks and policies.

The Solution

• An online policy library to record, review and disseminate policy information to relevant stakeholders and employees.
• Embedded document management features to enable the offline editing of policy documentation and the publishing of major versions.
• Automated workflow to prompt owners to approve and update policies or related content.
• Mapping of policies to risks and actions.

The Outcome

• Centralised management of policies, allowing First Utility to communicate policies across their organisation, track acceptance and assess comprehension.
• Improves the efficiency and effectiveness of policy management, whilst providing visibility of this performance to management or regulators through detailed MI reporting.
• Provides full control over data privacy, whilst enabling targeted dissemination of policy related content.